Printed Date: 23/04/2018

GLL ‘Get Into’ employing young Londoners

A number of young Londoners celebrated a fresh start this summer, after a successful vocational programme has helped them to secure new jobs with GLL, the UK’s largest charitable social enterprise.

The ‘Get into Customer Service’ scheme, run in partnership with The Prince’s Trust and GLL, is aimed at unemployed young people, aged 16 to 25, to develop their skills in a specific sector including sports, leisure and retail. In total, 11 students received certificates for completing the week long programme at a graduation ceremony hosted in London this June, with seven students now offered a role as a Customers Service Advisor at GLL-operated leisure centres across London, and a further student employed as a cleaning attendant.

The programme is run three times throughout the year for groups of up to 12 people, and aims to give those who are work ready, but do not have vocational skills, a mixture of practical training and experience that will enable them to get a job. It also provides them with the opportunity to meet potential employers.

Mark Sesnan, Managing Director, GLL, said, “As a charitable social enterprise, our purpose is to reinvest back into the communities we operate in, so we are delighted to be able to offer eight young Londoners the chance to shine in such a rewarding role. We aim to provide them with the skills to grow within the company, which some of the students may have thought impossible before taking part in the programme.”

Lysette McGinley, Programme Executive - Get into, The Prince's Trust, said, “The ‘Get into Customer Service’ programme, delivered in partnership with GLL, has been a fantastic success for the young people who took part in it. The training provided by GLL developed their workplace skills and gave them a real insight into the role of a Customer Service Advisor. The programme has been beneficial for young people in developing their confidence, communication and team work skills. It is a very positive result that the majority of the young people who took part in the programme are now successfully employed with GLL.”

Three in four young people supported by The Prince’s Trust move into work, education or training.

For more details of the career opportunities available at GLL, visit