Printed Date: 27/04/2018

GLL awarded Investors in People Award

Investors in People is a globally-recognised accreditation that is awarded to organisations who can prove their strategy, practice and organisational development helps them and their employees be the best they can be. GLL has held the award since 1996 as well as achieving the Bronze standard in 2012.

Achieving ‘silver’ has been a well-earned acknowledgement of the work that the business has been working on around career pathways, diversity and inclusion, communication, talent and leadership development and engagement. Matthew Filbee, Investors in People Assessor said, “The last two years has seen much business growth. This has not hindered the people agenda; rather it has created more opportunities for career progression.” 

The standard is assessed under 10 core criteria, which include learning and development; recognition and reward; as well as performance measurement for staff within the company. The award is an important part of GLL’s corporate ‘Better People’ value pillar, which sits alongside its other three value pillars - Better Service, Better Communities and Better Business - setting a standard for the company across all of its facilities.

A varied workforce sample from across the business was interviewed, ranging from local leisure centres to Head Office support staff. Feedback from the assessment team showed that over the past year, staff are positive with a defined culture shift from ‘command and control’ to a devolved autonomy, whilst still maintaining corporate good practice such as the trainee manager schemes and staff development programmes. Managers showed a proactive approach in their leadership of the people agenda; there are more local engagement days; and it was noted by the assessment team that GLL employs many capable young people amongst its ranks that recognise good leadership.
Lorraine Patrinos, Associate Director of Learning & Organisational Development for GLL, said, “The Investors in People Silver standard has been awarded across the organisation, and all of those involved in achieving the award for us should be very proud – it’s not about performing at the assessment, it is about all the work that is done throughout the year on our people agenda. This is what staff have been talking to the assessors about.  IIP is not a badge – for us, it has provided a framework to continuously drive, develop and improve our learning and organisational development strategy and practice. We are very proud to have achieved the silver standard, in spite of significant growth.  We look forward to the challenge of Gold in 2018.’

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